Water Extraction · Nashville, TN

Emergency water extraction in Nashville

A burst pipe, a roof leak, a flood. We get the water out and put air movers on what’s wet. Call (629) 207-0276; emergency service is available.

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Call (629) 207-0276 8:30 AM to 6:30 PM, 7 days

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Three steps to get it dry

  1. 1

    Inspection

    We find out where the water came from, how far it went, and what’s wet.

  2. 2

    Water extraction

    Equipment pulls the standing water out of the carpet and off the floor.

  3. 3

    Drying with air movers

    Air movers go down and move air across what’s left, speeding the drying.

Why does it matter how fast the water comes out?

Materials keep soaking until they’re dried. The EPA’s mold guidance says to dry water-damaged areas and materials within 24 to 48 hours to prevent mold from growing. So a wet carpet that’s still wet on day three is a bigger problem than the one on day one. Call us early, even if you aren’t sure how far the water went.

What should you do while we’re on our way?

Stop the source if you safely can, and shut the main valve on a burst pipe. Stay away from any room where water might reach outlets or a panel, and shut off that power if it’s safe to reach the breaker. Lift rugs and light furniture off wet carpet, and take pictures before anything moves if you’ll be making an insurance claim.

We don’t fix what caused the water, so you’ll want a plumber for a burst line and a roofer for a leak at the same time. Tell us where it came from: clean supply water is a different job from a sewer backup or floodwater, and we’ll say so plainly when you call.

What happens to the carpet and rugs afterward?

Some of it can be cleaned and kept. After the water’s out and the room’s dry, normal carpet cleaning and area rug cleaning take care of the soil the water left. Some of it can’t, especially padding soaked by dirty water, and we’ll tell you what we see. Water can also mark upholstered pieces, so mention those too.

Answers

Water Extraction: common questions

What should I do first when water gets in the house?

Stop the source if it’s safe, shut off the main valve for a burst pipe, and stay out of any room where water may reach outlets. Then call Steam Rollerz at (629) 207-0276. Take pictures for your insurer before anything is moved, and lift rugs and furniture off wet carpet.

How fast does mold grow after a leak?

The EPA’s guidance is to dry water-damaged areas and materials within 24 to 48 hours to prevent mold growth, so don’t wait on a wet carpet. Steam Rollerz handles the extraction and sets air movers to dry the area, and it offers emergency service. Call (629) 207-0276 when it happens.

Can wet carpet be saved after a flood?

Clean-water carpet can often be saved if it’s dried quickly, while carpet soaked by sewage or floodwater usually has to go. Steam Rollerz starts with an inspection, then extracts the water and dries with air movers. Tell the crew where the water came from, because that decides what’s worth keeping.

Do you handle burst pipes and roof leaks?

Yes. Steam Rollerz removes water from burst pipes, roof leaks, flooding and natural disasters, in three steps: inspection, water extraction and drying with air movers. The pipe or roof itself needs a plumber or a roofer, so get that repair moving too, and call (629) 207-0276 for the water.

Will my insurance pay for water extraction?

That depends on your policy and what caused the water, so ask your insurer early. Sudden events like a burst pipe are often covered, and slow leaks often aren’t. Take pictures before anything moves and keep the paperwork from Steam Rollerz. The company doesn’t state how it handles insurance billing, so ask by phone.

New customers: 15% off any service, $300 minimum

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It’s free. Tell us what needs cleaning and where, and add photos if you have them.

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